The Commercial team at a large tier 1 automotive supplier was unable to be “everyday ready” with key data and
performance metrics
- Identified what data and key metrics were critical to manage the front end of
the business
- Used Lean Business tools, including current and future state mapping, to
develop the necessary processes
- Implemented new processes and utilized PDCA to ensure full utilization and
capture further improvements.
* Team members embraced new processes as they participated in the development
* Ability to be “everyday ready” and quickly access key data
* Developed processes ultimately rolled out on a global basis.